Business growth ideas: Grow your business

Business growth is always a priority

You land a few clients or customers (or more) and realize your service or product has value and potential. What’s the next step? No matter where you are in the process, business growth is always a challenge.

In 2009 I finished grad school. It was the Great Recession and there were zero jobs available. So I started an S-Corp for professional services. My first clients came from networking. My strategy was to connect with government organizations that didn’t have enough resources for a marketing team, and some small businesses that were still operating. I didn’t involve a clever social presence or website. In fact, I still do a terrible job of marketing myself, but that’s another story. I reached out to people and established myself while holding back fears and doubts about my networking skills. (Who doesn’t?)

Furthermore, I quickly learned I couldn’t rely on just one or two clients. As a result, I upped my outreach by launching a website, asking for referrals and spreading the word where I could; at networking events, online and face to face.

Most of all, no matter which tactics you employ, growing the business will most likely always be top of mind. It helps to begin with a goal in mind, a few objectives and a strategy. You will always be asking, “How can I get more clients or customers?

Let’s grow your business

First of all, this blog from a few years back has some great tips. Called 27 Low-Cost Ways To Grow Your Business, it has practical suggestions and a lot of them are the same I recommend to students and clients. If you need some more ideas, visit Marketing Resources and 5 strategies to start and grow a successful business with only $200.

In addition, the SBA is a great resource and here’s an article to get you started: 10 Tips to Help You Build and Grow a Stand-Out Small Business Brand thinking about whether your brand is ready for growth.

Finally, Reddit is another excellent resource – visit some of the subreddits: /r/entrepreneur, /r/growmybusiness and /r/startups

Buena suerte.

Outstanding free marketing tools you need to know about

Free Marketing Tools… and More

The amount of free marketing tools and information available for marketers, entrepreneurs and those bootstrapping a business is fantastic. However, it can be overwhelming to keep track of everything you might use now or down the road.

After creating a comprehensive list of essential free tools for Entrepreneurial Marketing students, (available HERE) one student did a little extra research. She found an incredible list. Big shout out to these folks. It is a terrific resource and pretty well organized for everything from business, marketing, design & code, and productivity to learning.

Click HERE for the list. The updated list contains new tools for website, branding, invoice, image editors, email management and more.

IF nothing else, this is a great way to get familiar with the free tools available and help you to nail done the services you might want to pay for. There are some paid services I use regularly and perhaps those can be covered in a separate post.

Again, don’t forget to visit the list of free marketing tools on this site.

Finally, enjoy! If you have any questions on which tools I’ve used and might be best for you please contact me. Or leave a comment below.

Who else wants to create a fantastic social media proposal?

Let’s write a social media proposal

It’s always best to personalize your approach with a potential client, but here is a link to helpful tips on what you need to include in the social media proposal. Best of luck and go get ’em!

[Also see Outstanding Free Marketing Tools You Need to Know About]

“Well-written social media proposals are key to closing deals. If you’re a writer or marketer, your sales team probably needs your help writing those proposals, too. If you’re working solo, you might need to show why you’re a better option than a high-priced agency. Or another freelancer or consultant.”

Read the rest: How To Quickly Build Social Media Proposals That Win Clients

8 Fascinating Must-Read Books for Entrepreneurs, Marketing and Business

With some extra drive time, I caught up on some book reading (or listening in this case). Here are the best so far.

The Big Short: Inside the Doomsday Machine

Big-short-inside-the-doomsday-machineSee the movie and read the book or vice versa. Either way, you’re in for a terrific ride. In a riveting fashion, Michael Lewis describes and makes sense out of the 2008 financial collapse that destroyed almost everything in its path. The real key to this story’s success is Lewis’ attention to the eccentric cast of characters. Some saw it coming from as far as a decade away.

Elon Musk: Tesla, SpaceX, and the Quest for a Fantastic Future

Elon Musk: Tesla, SpaceX and the Quest for a Fantastic FutureIt really doesn’t matter what you think of Elon Musk, his story and work are amazing. Musk is one of the few extremely non-risk-averse entrepreneurs out there. He also happens to be talented, smart and not afraid to question, defy and oftentimes battle the status quo. (A LOT like Richard Branson, up next.) The biography by Ashlee Vance is honest, compelling and pulls no punches with Musk’s frequently challenging personality.  Take the time to read and get inspired by one of the biggest thinkers alive.

The Virgin Way: Everything I Know About Leadership

The Virgin WaySpeaking of non-risk-averse types, let’s talk about Richard Branson. His business and lifestyle motto “Screw it, let’s do it” is tempered by his thoughts on successes and failures in his career. The history alone of how Branson developed into one of the most successful entrepreneurs of all time –after an unauspicious start as a sixteen-year-old dropout with dyslexia– makes one sit up and listen.

But it’s his wise and experienced approach on how he chooses to lead with an emphasis on people/relationships and less on formality that makes the book so valuable. Another book by Branson, Losing My Virginity: How I Survived, Had Fun, and Made a Fortune Doing Business My Way gets a favorable mention here. Especially or the additional and very entertaining details on how Branson went from magazine publisher, to mail order record business to a recording studio/company to an airlines. And his (ad)ventures in just about every product imaginable. Virgin Cola anyone?

Outliers: The Story of Success

OutliersMalcolm Gladwell has critics, but I appreciate his focus and interest in areas I find fascinating. I have been a fan of his since The Tipping Point and Blink. Both books made me reexamine a few ideas I had about the world. And reshaped a lot of the thinking I bring into my daily work. Outliers explores how people become extraordinary (or at least successful in their chosen fields). It isn’t always how you might think.

The Signal and the Noise: Why So Many Predictions Fail-But Some Don’t

signal and noiseThe founder and editor of FiveThirtyEight.com, Nate Silver gained national celebrity status after his almost exact prediction of the 2008 and 2012 elections. This book examines the difficulty in discerning what is relevant in collected statistics. And what may be simply unnecessary and sometimes misleading information. Anyone interested in analytics, statistics, prediction, numbers, science, economics and “seeking truth from data” will enjoy.

Thinking Fast and Slow

thinkingfastslowIntriguing book by Daniel Kahneman, a psychologist and winner of the Nobel Prize in Economics. It examines the way our brain processes information. As I listened to this, I wished I was able to do some of the exercises the book asks you to do to help discern its examples. Kahneman presents a very thoughtful and revealing view on how perspectives are easily skewed.

Youtility: Why Smart Marketing Is about Help Not Hype

youtility

A recent study by Nielsen shows 63% of shoppers research products online.* Youtility mentions as far back as 2011, shoppers accessed 10.4 pieces of information before making a purchase. This provides one of the many foundations upon which Jay Baer [Convince and Convert] lays his case that objective, helpful information is appreciated more than ever before by the consumer. By examining entrepreneurs and businesses providing useful content, Baer points out the payoffs for taking the time to create collateral that may -at first- seem like a lot of effort when compared to traditional marketing tactics. I used this book in teaching Entrepreneurial Marketing. Many students enjoyed it, finding it a refreshing counterpoint to traditional marketing and business tactics. Strongly recommended.

* Nielsen.com

The 48 Laws of Power

48 laws of powerI’m almost embarrassed to admit I read this one as its Machiavellian approach makes you feel as though you’re preparing for a role on Game of Thrones. It basically serves as a primer on how to manipulate your way into getting what you want. If you work in an environment of snakes (and this book assures you everyone -including yourself- is a snake) then this is the book to read. However, there is some good advice in its pages. And quite a few in business have read it, along with Sun Tzu’s The Art of War. You might as well arm yourself so you can see ’em coming.

That’s all for now. I’ll update as I come across new books worthy of note. Please leave any suggestions for books that you have particularly enjoyed in the comments below!

~Paul

Freelancing – while keeping your full-time job

Good post on freelancing by Ryan Robinson on Skillcrush.

Skillcrush
Skillcrush

Want to dip your toes in the entrepreneurial waters by freelancing while keeping your full-time job? You’re not alone — countless other people do, too.

But how?

Here’s a guest post from Ryan Robinson, an entrepreneur and marketer who teaches people how to create meaningful self-employed careers. (His online courses “The Launch While Working Formula” and “Writing a Winning Freelance Proposal” can teach you how to start and grow your own business while working a full-time job.)

Here’s Ryan:

Since I began freelancing just over a year ago, I’ve had the opportunity to work with nearly a dozen high-growth startups and world-class experts. What’s more, I’ve never had to negotiate for the premium prices I charge for my content marketing services.

Because I’ve done such an effective job of defining my value propositions. Branding myself as an expert within my field, and getting my content in front of new target audiences. I now have a 3-6 month waiting list for new freelance clients.

However, that certainly didn’t happen overnight. My rapid success in the world of freelancing is the result of a lot of strategic positioning. Hours of hard work, and good timing.

If you’re ready to get serious about freelancing and multiplying your self-employed income. My top twelve tips for earning more during your first year.

But before before you get started, check out something awesome I helped put together, The Ultimate Guide to Going Freelance on Skillcrush. You’ll find tips for learning the tech skills you need to get started. Strategies for adopting “the freelance mindset,” plus tricks for building a “career safety net” before quitting your day job. (Get the guide here.)

Here we go:

1. Choose a niche.

If you’re new to freelancing, you might feel ready to take any paid work you can get your hands on. But as you get deeper into your freelancing career you’ll need to start being more strategic about the types of work you do and the clients you take on.

You might be thinking: How can getting picky about the freelance work I do help me make MORE money?

Because when you specialize, you become an expert in a specific field. And experts can charge more for their specialized services.

In my opinion, the age-old debate of whether you should be a specialist or a generalist when starting your freelancing career isn’t even worth thinking twice about. If you were your client and you needed someone to fix your email marketing so people actually sign up. Write ads that convince people to buy. Or just update your outdated website, would you rather hire someone who’s a jack of all trades. Or a person who’s a pro at doing one thing and doing it extremely well?

I’ll choose the specialist every time.

And when it comes to my own experience, choosing to specialize as a content marketing consultant–as opposed to being a general digital marketer for hire–has been the single best decision I’ve made with my freelancing business. Because I’ve built my reputation with clients as a talented content marketer over the past few years. And frequently engage with content marketing content on various social media channels, I’ve been able to rise to the top of my niche in a relatively short period of time. This is one of my favorite takeaways from Becoming a Successful Freelancer over on CreativeLive.

Aside from my blog and existing client referrals, the next most consistent source of new clients has been from business owners seeking out specific expert help. Through both Google and social searches like the one above from Twitter.

So to expand this example to other fields, imagine you are just starting out as a web developer. You can get into a niche like migrating blogs to WordPress. That means when someone searches for “help with migrating a blog to WordPress,” they can find you.

If you choose the right niche, deciding to specialize and putting some effort into branding yourself as an expert within your niche can really pay off for years to come.

2. Get clear on your service offerings.

One major decision you need to make early on in your freelancing career is what you do and what you don’t do.

The more specific you can be about what services you offer, the better. Not only will it help you brand yourself, it’ll allow you to control how potential clients perceive you and give you the opportunity to continue building your portfolio in the direction you want to move in.

If you want to focus on becoming a sought after, highly paid Ruby on Rails developer, then you shouldn’t even consider contract offers for customizing WordPress themes or designing the user experience for an upcoming app. While the short-term benefits of steady work are tempting (and sometimes necessary), taking on projects that aren’t getting you closer to your ultimate goal of becoming the best in your field will only distract and delay you from making meaningful progress.

3. Define what your ideal client looks like.

Before you can go out and start looking for clients, you’ll need to develop a clear picture of who you’re going to work best with. Do you want to build websites for small business owners? Pitch in on new feature development for high growth technology startups? Take on longer-term contracts with enterprise-sized companies? Making these clear distinctions between who and what type of business you’re targeting will be essential to effectively pitching your services.

To define exactly who your ideal freelance clients should be (and how to start finding them), ask yourself these questions:

  • What type of business has the problems I’m solving with my services?
  • Can the business I want to work with afford to hire me?
  • What demographic trends can I identify about the decision makers in the types of businesses I’m targeting? Think age, gender, geographic location, websites they frequent, and their personal interests.

Because I know that I’ll be more engaged and work most effectively with smaller startup teams who are working on projects I can personally relate to, I’ve proactively chosen to make my scope of potential clients narrow. By working with similar startup teams, new potential clients I target within my niche are able to instantly relate with me, and have confidence that I’ll be able to replicate my results for their business, too.

Picking your niche and making yourself stand out is one of the core principles covered in CreativeLive’s Essential Guide to Launching a Freelance Career.

4. Create a high quality portfolio site.

It goes without saying that one of the best ways to demonstrate your technical skills is by having an amazing portfolio site of your own. If you want to be taken seriously as a new freelancer, you’re going to need a website that:

  • Showcases your expertise.
  • Highlights relevant past experiences.
  • Shows who you are.
  • Includes your contact information so that potential clients can easily find you.

Plus, a stellar portfolio can really help you out if you don’t have a lot of job experience to prove that you know your stuff. (Read more about that here: How to Get Hired in Tech With No Experience.)

The purpose of your portfolio is to educate, spark interest, and convince potential clients that they’ll want to choose you for their technical needs. That’s why it’s worth investing time into deciding what to feature on your portfolio and how it’s being displayed–before you start looking for new projects.

Once your portfolio site is up, start including a link to the site within your email signature and on your social profiles.

(Get more inspiration on awesome portfolios here: 25 Portfolio Dos and Don’ts)

5. Start freelancing before your quit your day job.

I’m a huge proponent of starting your freelance career as a side business, as opposed to leaving your day job to immediately pursue self-employment.

In addition to the fact that creating a high quality portfolio website, building your personal brand, and adding to your portfolio naturally takes a good amount of time, it’s a good idea to have a few steady freelance clients on your roster before axing your sole source of income.

I recommend growing your side income to at least 50-75% of your total current income before leaving your full-time job, depending on your risk tolerance.

Managing a tight schedule, heavy workload (including demanding freelance projects), and being responsible for client deliverables with limited time resources will teach you quickly what it’s like to run your own business.

The other awesome benefit of picking up freelance clients while you’re still working full-time is that you can be selective. You likely don’t absolutely need the money. This puts you in a position to turn down work that either doesn’t pay enough to justify your time investment, or that you’re not genuinely interested in.

These are two points you’ll need to be a stickler about if you want to be happy once you’re freelancing full-time. Check out my list of the 101 best business ideas if you need more inspiration.

6. Level up your skills.

The best way to justify higher rates? Make sure you have impressive skills that are in high demand.

Practice using your new skills by building the types of projects that you want to eventually be paid to work on. Whether that’s WordPress websites, mobile apps, or something else entirely, the more you can differentiate yourself among a sea of competition with cool side projects and examples that’ll attract potential customers, the better.

And remember that while highly trained freelancers can get paid much more for their work, you don’t have to head back to school for a B.S. in computer science to get on the train. Taking online classes like a Skillcrush Blueprint can get you on the right track and put you in charge of your education.

7. Build your credibility.

There are many ways to build your credibility within your industry. Aside from creating high quality blog content and collaborating with notable influencers in your industry, you can write an ebook, create an online course, and line up speaking engagements to start increasing your visibility within your niche.

These credibility-boosters can help you add your list of accomplishments that you can highlight on your portfolio and simultaneously demonstrate your knowledge for more potential clients to see. The wider you can broadcast your message, the more influence you’ll build within your niche.

8. Determine your pricing.

While deciding how much to charge for your freelance services is a major step toward determining your perceived value, you need to make sure you’re charging enough to make a sustainable, comfortable living. Most clients won’t hesitate to pay higher rates for a freelancer that gives them an incredible first impression. And sells them on the ability to deliver high quality results.

As long as I continue to deliver consistent value to my clients (beyond their expectations), I have no trouble setting and maintaining high prices for the services I’m providing.

Before setting your prices at the bare minimum you need to charge in order to hit your financial needs, consider the actual value you’d be creating for your potential clients and make sure you’re not leaving money on the table. You can always increase your rates in the future and hope your client stays on board. But if you start at a price point you’re already excited about, you’ll be that much more likely to over-deliver. And continue increasing your value moving forward.

9. Leverage your network for introductions.

One of the most effective ways to land higher quality and better paying freelance work is through leveraging your existing networks. Whether it’s pitching your actual friends and former co-workers on freelance help. Or using their connections to make warm introductions to companies you do want to work with. This is a great alternative to cold contacting potential clients.

Whenever I discover a freelance opportunity I want to pursue on Angel.co,CloudPeeps, or elsewhere, I give myself 10-15 minutes to research the company. Find my ideal point of contact, and do a little homework on if I have a mutual connection on LinkedIn, Twitter, or Facebook before reaching out with a cold email.

If I do have a mutual contact, I’ll reach out to my friend (only if I’m actually friends with them) and ask if they’d mind sending an email introduction on my behalf.

This approach, where my first impression is being endorsed by a recommendation from someone my potential client already knows, has consistently netted me higher response and close rates.

10. Perfect your pitching.

There’s an art and science to pitching your freelance services to new clients. Because it’s such an important part of running a profitable freelance business, I created an entire online course on the topic of writing freelance proposals that convert, and I even give away my freelance proposal template for free.

Landing new clients isn’t just a matter of crafting an awesome freelance proposal. Your success depends on how you’re selecting new jobs, how you position your value propositions, and how much research you do ahead of time.

I’ve won new gigs simply because I clearly put in more time and effort into researching the company. Determining their needs, and providing immense up front value in the form of insightful recommendations before I even discuss payment. In the world of freelancing, much of your success will depend upon the strength of your client relationships, and how well you’re able to forge meaningful partnerships.

11. Blog frequently.

The goal of having a website showcasing your skills is to attract and convert new clients. What better way to increase the number of potential new clients coming across your website than by creating high quality blog content that positions you as a stand out expert within your field?

At the beginning, aim for creating one or two in-depth blog posts per month, geared toward providing truly helpful solutions that your potential clients may be searching for. Note: That means you’ll be writing for an audience of your clients, not other people in your field.

Once they discover your content and get some free value from you, you’ll naturally be top-of-mind if they’re ready to hire out for more in-depth help.

I initiated the majority of the freelance contracts I’ve landed over the last year by mentioning a company in a successful blog post on my website. After publishing my in-depth post chronicling all of the best side business ideas, I spent a lot of time reaching out to a carefully chosen person at each brand or online tool I mentioned. I asked if I cited them correctly within the post. The majority of them wrote back either confirming or offering a suggestion. Which then gave me an opportunity to either pitch a guest post. Ask them to share my content with their audience on social. Or open the door to a potential marketing contract.

My blog has been by far my highest return marketing channel for my freelance business.

12. Guest post on relevant industry blogs and publications.

Once you have a website that highlights your abilities and clearly communicates that you offer freelance services. One of the most effective ways to increase your online visibility is by getting content published on the blogs and publications where your potential customers spend the most time. Marketing guru and consultant Neil Patel frequently shares about the huge contracts he lands for his business. By publishing over 100 guest posts per year.

While you’ll be starting on a much smaller scale, don’t underestimate the immediate benefit of getting your content featured on blogs and publications. That can drive hundreds or even thousands of new visitors to your website. In the span of less than one year, I’ve been able to get my posts published on Entrepreneur, Inc, Business Insider, HubSpot, and dozens more publications by creating extremely high quality content and leveraging my pitching abilities.

This increased visibility has had a direct, positive impact on my business.

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